How do I place a call?

When placing a call using TEL3Advantage you have to use an Access Number. This number allows you to access our system and take advantage of our low rates without having to switch carriers. You have the option of either using our Toll free Access Number 1800-999-5090 or a Local Access Number. (To check your local access number click here)

Toll Free Access Number -1800-999-5090
Local Access Number (search for your Local Access Number)

BEFORE YOU START MAKING CALLS:

What do I need to do?
At Tel3Advantage we realize that your time is very valuable, and we want to make using our service is as effortless as possible. We have set up some features that will eliminate some of the steps mentioned below, so you can make calls just like you would from your home phone, and still save.

TIP: Set up your Tel3Advantage Access Numbers as Speed Dial
Setting up numbers as Speed Dial varies from phone to phone. Read your phone manual to see if this feature is available and how you would set it up.

TIP: Register your Home, Cell and other frequently used phone numbers as Instant Access Numbers
The user can program up to 10 Instant Access numbers via the web or thru customer service. These are numbers that the user expects to make frequent calls from. Anytime you place a call from any of these numbers, you will only have to enter the toll free access number: 1-800-999-5090 or local access number in your area, and then the number you wish to call. By registering these phone numbers, you alleviate the inconvenience of entering the account number and PIN each time you make a call. With this feature you can easily access the service from the convenience of your home, office, mobile phone and fax.

TIP: Set up numbers frequently called TO as Speed Dial Numbers
You can enter up to 99 speed dial numbers online or thru customer service, and assign them 2 digit codes. This list can be printed out so that whenever you want to reach one of these numbers you just dial the toll free access number, 1-800-999-5090 or local access number if available in your area and the 2-digit speed dial number.

Placing a Call from a Instant Access Phone Number eg. Home, Cell etc. (what’s this?)

• Dial Access Number (Toll Free or Local Access)
• Followed by the Phone number you wish to call

Placing a Call from a Non-Instant Access Phone Number eg. Payphone or Hotel phone, etc. (what’s this?)

• Dial Access Number (Toll Free or Local Access)
• Dial 10 Digit Account Number
• Dial 4 Digit PIN Number
• Followed by the Phone number you wish to call

PLEASE NOTE: We are Unique! ## *#? (Find out more)

• To Place another call without hanging up : Dial ##
• To Place redial a number without hanging up : Dial *#
• If your call does not go through the first time. Do not hang up. Dial ## to disconnect the previous call, and Dial *# to redial the same number using a different carrier.
• Every time you place a call, the system will read you your account balance and minutes to the destination you call.

If you run out of minutes, our system will automatically recharge your account to the initial sign up amount.